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Recommended on homercare

Homecare is the most trusted, leading Home Care review website in the UK, with:

>  12,473 list service providers
>  3 million visits per year
>  over 60,000 homecare reviews 
for home, live-in and nursing care providers

 
Pure Heart Homecare are one of 131 homecare providers in Norfolk, and sit very proudly in third place. 

For more information, please click visit Homecare

Homecare Review Certificate

"I have recently had to increase my care at home due to becoming ill. Pure Heart was already visiting me once a week, but now I am having to have daily visits.

 

This has been a really upsetting time for me as I feel that I am becoming more unable. What I didn't realise, was that the day that I felt so nervous about calling the office and speaking to the ladies to ask for more help, was going to be the best experience that I could have. I spoke with one lady and she was so friendly and reassuring that I was completely at ease about this change in my life.

I am a very independent person and always have been and the respect and kindness that this lady gave was lovely. I can only go on to say that the carers who come in to see me are all lovely and make me feel so good about the care that I receive.

 

Thank you Pure Heart for all your support."

care quality commission

​The Care Quality Commission is the independent regulator of Health and Adult social care, working to ensure health and social care service providers, provide safe, effective, compassionate, high-quality care.

Our last assessment was in 2019 and is somewhat outdated, but the CQC are currently rolling out a new assessment process, so we hope to be able to share our latest results with you over the coming months. 

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