The Care Quality Commission is the independent regulator of Health and Adult social care, working to ensure health and social care service providers, as Pure Heart Homecare, provide safe, effective, compassionate, high-quality care.
People were very positive about the kindness and reliability of the staff, with some being highly praised. Several people told us they would recommend Pure Heart to friends or other family members as they held it in high regard.
People, and their relatives, were very happy with the care and support provided. People felt safe and relied on Pure Heart to provide staff who had the skills and knowledge needed and who attended on time.