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Not only did this company do a wonderful job of looking after my wife, a cancer patient at home on palliative care, but two carers actually helped save my life when I had a cardiac arrest in front of them. Their skill and professionalism kept me alive until the ambulance arrived. Above and beyond their
duty. They are respectful and humorous and my wife looked forward to their visits.
May God bless them all.
I have recently had to increase my care at home due to becoming ill. Pure Heart was already visiting me once a week but now I am having to have daily visits.
This has been a really upsetting time for me as I feel that I am becoming more unable. What I didn't realise was that the day that I felt so nervous about calling the office and speaking to the ladies to ask for more help was going to be the best experience that I could have.
I spoke with one lady and she was so friendly and reassuring that I was completely at ease about this change in my life. I am a very independent person and always have been and the respect and kindness that this lady gave was lovely.
I can only go on to say that the carers who come in to see me are all lovely and make me feel so good about the care that I receive.
Thank you Pure Heart for all your support.
These guys are amazing, so caring and helpful. Nothing is too much to ask.
Its so great being able to reply on these guys and know my dad is in great hands, always looking forward to his visit.
Thank you Pure Heart Homecare!
Pure Heart Homecare provided my parents with real care. All of the staff were very efficient and helpful. Nothing was ever too much trouble, and communication was excellent.
My parents both required care, but it was tailored to them individually, and both were very comfortable with all of the carers.
I could not have managed without their help, which I had from December 2022 to May 2023.
The only reason it did not continue was because my mother died in April, and Dad was too sad and scared to be in the house alone. He is now in a care home.
Thank you, Pure Heart, from the bottom of my heart; you were all so kind and helpful.
My sister and I have used Pure Heart over the last 18 months or so to help us care for our mum who has Dementia.
I cannot praise the team highly enough! The carers are so kind, caring and professional.
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My mum enjoys seeing them all when they come in and she loves the chatting and companionship they also bring when they visit!
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The office staff are amazing too. They are so helpful, quick to respond and to sort any request for us that we might ask of them.
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I highly recommend Pure Heart Homecare without reservation.
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Very well managed with some excellent carers. On behalf of my father, I am pleased to say that Pure Heart provides a high-quality service. Visiting on a regular basis, the carers are polite, conscientious and diligent in their approach, always leaving my ‘ol dad happy.
On contacting the office, any query is dealt with in a professional manner and in person, a rare commodity these days.
Thanks to the director, the manager and the team at Pure Heart.
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